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Copyright © 2004-2012
Rock Rebel
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 Now In: Shipping Information

All orders are processed during weekdays only, Monday thru Friday, except holidays. In stock orders are processed in the order received, with next day and expedited orders being processed first. Delivery times are estimates after shipment and are an approximation only, and in many cases, arrive sooner. We have no control and are not responsible for delays caused by the shipping carriers.

PLEASE NOTE: We can only ship to an address linked to your associated payment method (a billing address or verified alternate shipping address), please see the FAQ for more information.
 
Domestic Shipping
 
Rock Rebel offers FREE Standard shipping on all U.S. orders over $75.00. Shipping for orders under $75.00 starts at $7.00. Delivery time is approximately 5 to 10 business days after shipment.
 
Expedited processing is available starting at an additional $15.00 (based on order total). Delivery time is approximately 3 to 5 business days after shipment, depending on destination.
 
Next business day (overnight in most areas depending on delivery location) is available starting at an additional $22.00 (based on order total).
 
Expedited and next business day orders may ship the same day, but can take 1 to 2 business days to ship depending on order time.
 
International Shipping
 
Canada standard shipping is FREE over $125.00 USD. Shipping for orders under $125.00 USD starts at $10.00 USD.
 
For all other countries, standard shipping is FREE over $200.00 USD. Shipping for orders under $200.00 USD starts at $13.00 USD.  Delivery times vary depending on country, typically 10-15 business days (2-3 weeks) after shipment LEAVES THE US.

Standard shipping requires a mandatory Insurance Fee.  Orders that qualify for free shipping will only be charged the Insurance Fee.
 
Express International (approximately business 3 to 7 days after shipment LEAVES THE US) is available starting at $30.00 USD(based on order total).

Due to recent postal/tracking issues, we are no longer offering Standard shipping to the following countries. We Only Offer Express Shipping option to: Afghanistan, Algeria, Angola, Bangladesh, Barbados, Benin, Bolivia, Bulgaria, Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Cuba, Djibouti, Dominican Republic, Ecuador, Ethiopia, Gabon, Ghana, Guinea, India, Iran, Iraq, Jordan, Kenya, Liberia, Libya, Mali, Mauritania, Morocco, Myanmar, Niger, Nigeria, North Korea, Oman, Pakistan, Papua/New Guinea, Paraguay, Rwanda, Senegal, Serbia, Seychelles, Sierra Leone, Slovenia, Solomon Islands, Somalia, Sudan, Syria, Tanzania, Togo, Tunisia, Uganda, Yemen, Yugoslavia.  We apologize for the inconvenience, but need to assure that packages arrive to their destination. 
 
When ordering from rock-rebel.com, you are responsible for assuring the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipients country. Additional charges for customs clearance must be fulfilled by the recipient. All International shipments are subject to possible shipment time delays due to customs.  We have no way to estimate which countries impose duties, have no control over these charges and are not responsible for additional incurred customs charges or fees (any fees, are determined by the destination country). Items are declared based on their charged value; we do not accept customer requests to markdown the item declarations. Any items shipped from one country to another may be subject to customs fees.  But we have only received feedback from a very small percentage of international customers who have indicated that have had to pay customs fees, so we believe the majority of customers pay little or no customs charges.  But by placing an international order with us, you are acknowledging that you understand there may be customs fees in addition to the item costs and agree to pay any additional fees that are imposed.

Taxes vary depending on the destination country, but for Canada only, the approximate taxes are about 6-14% depending on the destination Province plus a $5.00 handling fee.  Most of our items are Made in the USA which qualify under NAFTA (we indicate that on the customs form) and should decrease the imposed taxes to Canada. When taxes are charged, customs will attach a form on the package and the post office will hold it as a COD.  The package will not be released by the post office until all necessary customs fees are paid.  Packages returned to us or refused due to unpaid customs fees will be charged the appropriate restocking fees as indicated on our Returns Policy page. Refused and unclaimed shipments may also incur additional shipping fees (destination country) which will not be refunded.
 
Prices are in U.S. dollars, to calculate the approximate cost in a foreign currency please use the following currency rate calculator (rates are subject to change without notice)click here.

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